Judy’s car was sideswiped by another car. The physical evidence was inconclusive, there were no witnesses other than the 2 drivers, and the drivers' stories differed. The old “she said, she said.”
Surprisingly, our USAA insurance agent believed the first she, and waived the $500 deductible on our body shop repair bill. But that’s not why I’m writing this.
I delivered the car to said body shop this morning. Ashley, the clerk behind the desk, handed me, 1 by 1, 6 pieces of legalese to sign. Lawyers keep thinking of more stuff that protects the body shop from any and all liability arising out of any and all acts, foreign or domestic, regardless of malice or inattention. But that’s not why I’m writing this.
Six signatures – 3 with dates – and 3 initialed blanks later, Ashley offered me a seat in the waiting room while she called Enterprise Rent-A-Car so they could come pick me up. I asked Ashley if she would provide me copies of everything I had signed. She sighed and said, “Oh, yes, if you really want.” Ashley is not the most customer-centric employee, but that’s not why I’m writing this.
I sat. I watched Ashley get busy on something else. After about 10 minutes, I walked over to Ashley’s counter to remind her that I was to get copies. She looked up and seemed a bit startled, then asked, “Are you all right?”
The reason I’m writing this is to pose the question: Do I look like I’m not all right? I asked Ashley pretty much the same question. She looked away and didn't say anything. I thought maybe I should call 911, but then I wouldn't be at the body shop when Enterprise showed up.
Just how bad do I look?
Caliber Collision promised to "restore the rhythm of your life." They should. It was their Ashley that disturbed my rhythm in the first place.
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