Going Postal

Just got a new Visa debit card from Together Credit Union.

Sticker said:

“To ACTIVATE your card and

CHOOSE a custom PIN, call

TOLL-FREE 1-800-631-3197”

 

So I called that number and then jumped through some hoops like “What’s the card number?” and “What is your date of birth?” and stuff like that. Mechanical voice told me card is activated. Call disconnected.

 

But my custom PIN had not been defined, so I called the 800 number back. Jumped through many of the same hoops. Finally got a human. Stated my mission. Was told I gotta call a different number to set up or change my PIN.

 

That different number was 877.325.2848, and I called it. More jumps through more hoops. Finally got a human. Stated my mission. Was told I gotta call a different number to set up or change my PIN. And YES, I did just copy-paste that last.

 

That different number was 888.325.0083, and I called it. More jumps through more hoops. Never got a human. Automated voice said that service was not available. Said I should call my credit union. Which is closed for the evening. Or maybe it’s closed to protect the staff from agitated consumers of their defective services.